The app is in pilot operationWe are just launching the app and continuously improving it. Some features or their appearance may therefore still change.

GET CARSBETA

How GetCars works

Help

Detailed guides to your account, bidding, and import. Written for customers — what you see on screen and which rules apply.

Začínáme

Účet, registrace a přihlášení

Registrace, kód v e-mailu, přihlášení, odhlášení a zapomenuté heslo.

Registration

  1. Choose Sign in / Register at the top right.
  2. The GetCars sign-in page opens (this is not Copart or IAAI).
  3. Enter email, password, first name, last name and phone.
  4. You receive a verification code by email.
  5. Enter the code on the confirmation page. Only then can you sign in.

No code? Check spam and request a new one from the confirmation page. Codes expire — if yours did, request another.

Until you sign in for the first time, we do not yet treat you as a full profile in the dashboard. The first successful sign-in completes the account. If you already sent an inquiry with the same email, we attach it to you.

Sign-in

Click sign-in on the website. After email and password we send you back to the page you came from (search, a lot, or the dashboard).

A session lasts two days. Then we ask you to sign in again. If you change your password or sign out, other open sessions end — that is intentional.

Sign-out

Sign out when you finish on a shared computer. After that, the dashboard and bidding require a new sign-in.

Forgotten password

On the sign-in page choose password reset, enter your email, and follow the code in the email. For security we do not say whether the email exists in the system. If no code arrives and you are sure you have an account, contact us.

The new password must be at least 8 characters.

What you cannot do yourself

  • Change the email on an existing account. Email is your login.
  • Turn on bidding on cars GetCars does not recommend. We set that — you can see the status in My account, but there is no switch.

Company account

Company billing (company ID, VAT ID, address) is filled in on your profile. You do not create a “different account type”. The same login serves a person or a company; in billing you choose which set is the default. Details: Profile and billing.

If you want to work with us as a dealer or carrier, contact us — those are separate access rights, not the public website registration.

Common issues

“I cannot sign in after registering.”
The account is not confirmed with the email code yet.

“I sign in and get signed out again.”
The session expired, you changed the password elsewhere, or you signed out. Sign in again.

“I have two accounts.”
Each email is separate. Deposits and bids do not merge. Tell us which account should remain.

Continue to profile and billing — you need it before you can place a deposit.