The app is in pilot operationWe are just launching the app and continuously improving it. Some features or their appearance may therefore still change.

GET CARSBETA

How GetCars works

Help

Detailed guides to your account, bidding, and import. Written for customers — what you see on screen and which rules apply.

Začínáme

Heslo, oznámení a smazání účtu

Změna hesla, toto zařízení, upozornění a trvalé smazání účtu.

Change password

In My account open Security.

  1. Enter your current password.
  2. Enter a new password (min. 8 characters) and repeat it.
  3. Save.

After a password change, other browsers and phones are signed out. Sign in again with the new password. The current password must be correct or the change is rejected.

We never email your password in plain text. Reset is only via a code — see account.

This device

You see the device you are signed in on now (browser and approximate network). It is not a full history of every computer. If you think someone else signed in, change your password immediately and contact us.

Notifications

Under Notifications you turn email and in-app alerts (the bell after sign-in) on or off. We typically send:

  • new / approved / rejected bids, wins and losses,
  • a seller offer after auction (If Bid),
  • deposit credited,
  • a new invoice,
  • inquiry and business-case updates,
  • shipping milestones and the handover prompt.

Keep payment and in-progress vehicle messages on. Otherwise you can miss a due date or handover.

Email language follows the language on your account (Czech / English).

Delete account

Deletion is permanent. The login and data tied to the account go away. It cannot be undone.

Before you delete:

  • active deposit? Request a refund first, or agree it with us,
  • an open purchase, invoice, or car in transit? Do not delete — contact us,
  • a pending bid request? Cancel it or wait for the result.

Confirmation: type DELETE and enter your password.

If you only want to stop using GetCars, sign out and do not bid. Delete only when you really want the data gone.

Watch-outs

  • After deletion the same email can register again as a new account — history does not carry over.
  • If a colleague shares the email, deletion removes access for everyone who uses it.

Next: deposits, or back to getting started.