Obchodní případy a přeprava

When a case is created

A business case is the card for one vehicle from purchase to handover. It appears when:

• you win an auction (or we approve Buy Now),
• we agree an import outside a normal bid,
• we run homologation on a car that is already here.

List: Business cases. Tabs Import and Homologation. An empty list means you have not won a car yet — start with auctions.

What you see in the detail

• vehicle, VIN, lot, auction house,
• case status (new, in progress, paused, closed),
• shipping — where the car is and the milestones,
• title (with the vehicle, at port, sent, received),
• container, vessel, ETA once we have them,
• photos from auction, port, unloading, handover,
• billing for the case and estimate vs issued invoices,
• your actions — what we need from you now.

Shipping statuses (plain language)

The car does not fly over in a week. A typical chain:

1. waiting for US pickup,
2. ready / picked up,
3. at port, sometimes waiting on title,
4. loaded, at sea,
5. arrival in Europe, unloaded,
6. customs,
7. inland to the Czech Republic (or handover as agreed),
8. delivered.

Indicatively 6–12 weeks from purchase to handover, depending on port, vessel, customs, and modifications. The ETA in the case is what we know at the time.

What you must do

Sometimes you pick a carrier from offers (price and days). Sometimes we handle transport.

At the end, when the car is with you and invoices are paid, you confirm the handover protocol: read it, optionally download PDF, tick consent, and confirm receipt. That completes the case.

If invoices are unpaid, you cannot confirm the protocol — pay invoices first.

You can opt in to registration after import. After delivery we open a homologation case and offer dates.

Pauses and communication

If the case stalls (title, payment, transit damage), you will see paused and we will contact you. Write with the case / via contact and include VIN and case number.

Trip photos arrive gradually. At the start you often only have auction photos.